Frequently Asked Questions

Find answers to common questions about our Korean skincare and makeup

Are your products 100% authentic?

Yes, we source all our products directly from authorized distributors and brands in South Korea to ensure 100% authenticity.

How can I determine my skin type?

We recommend the 'wash and wait' method. Cleanse your face and wait 30 minutes; if it feels tight, you're dry; if shiny, you're oily; if both, you're combination.

What is the 10-step Korean skincare routine?

It is a layered approach to skincare involving oil cleansing, water cleansing, exfoliation, toning, essence, treatments, sheet masks, eye cream, moisturizer, and sun protection.

Do you offer samples with orders?

We love sharing new favorites! Every order includes a selection of curated K-Beauty samples based on current availability.

Are the products cruelty-free?

Many of our brands are strictly cruelty-free. You can filter for 'Cruelty-Free' on our shop page to see the full selection.

How do I check the expiration date?

Korean products often show the manufacturing date (제조) or expiration date (까지). Most unopened products have a shelf life of 30 months.